All products sold on this site are intended strictly for in vitro laboratory and research use only. Not for human or veterinary use, consumption, or administration of any kind. Not approved by the FDA.
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Support

How can we help?

Our support team is available Monday–Saturday, 9am–5pm EST. We answer most messages within one business day.

📞 Phone

561-506-4314

Call or text — fastest response.

✉️ Email

[email protected]

Include your order number for the quickest resolution.

Quick answers

  • Order status & tracking — every shipment gets a tracking number by email. Check Track Your Order.
  • Lab testing / COAs — every product’s Certificate of Analysis is linked on its product page. Browse all COAs on the Lab Testing / COAs page.
  • Returns & refunds — see our Returns & Refunds policy.
  • Shipping times & rates — see the Shipping Policy.
  • General questions — check the FAQ, or reach us by phone or email above.

Order issues?

Damaged vial, wrong item, or something didn’t arrive? Email [email protected] with your order number and a photo if relevant — we replace damaged products free of charge and we don’t make you jump through hoops.

Community

Prefer community discussion? Join us on Reddit — r/AminoLABZSupport.